Anonymized memory
The area's profile is stored with sensitive data already replaced, following the same active anonymization flow as the rest of the platform.
Memory and next best action
An AI that knows how each area works and points to the next step
Most AI tools start every conversation with no context: the employee has to explain again who they are, what they do and where their work stands. NiuCore learns from the real work of each area—who handles what, and what usually comes next—and uses it to anticipate and recommend each person's next action.
Area memory
How operational memory works
No one has to declare their duties or maintain an org chart: NiuCore identifies them from the team's real work.
Work in the area
Employees carry out their tasks in NiuCore: they converse, consult documents and perform operations.
Analysis
NiuCore analyzes each member's history of operations and conversations within the area.
Area profile
With that information it builds a profile that identifies who is responsible for what and how the team's work is sequenced.
Prediction
From the execution history, NiuCore anticipates what should be done next.
Recommendation
Each person receives their next best action, and subsequent work refines future recommendations.
Next Best Action
Recommendations that prepare the work; the decision belongs to the person
Based on the area's profile and the context of the conversation, NiuCore proposes a specific action: preparing the follow-up email for a proposal, scheduling the meeting that was mentioned, completing the pending document. Accepting the recommendation generates a draft that the employee reviews and decides to send. It is not autonomous execution.
- One specific action, not a list of possibilities
- No recommendation when there is no next step of value
- Does not repeat actions already taken
Design safeguards
Individual recommendations
Each user sees only their own recommendations; they do not access the area's memory or their colleagues' history.
Each area has its own memory
Memory does not combine the activity of different areas, not even that of a single user who belongs to several.
Deletable by the company
The administrator can delete an area's memory at any time.
Protection first
If NiuCore cannot anonymize the information needed for a recommendation, it does not generate it.
No model training
Enriching memory does not modify the providers' models or share information with other companies.
Human decision
No recommendation is carried out without the employee's review and sending.
Frequently asked questions
What information does the area's memory keep?
A profile of the area built from its members' history of operations and conversations: the responsibilities that emerge from each person's real work and the team's usual sequence of tasks. That profile is what makes it possible to anticipate the next step.
Can a member view the area's memory or their colleagues' history?
No. Each user receives only their own recommendations. The area's memory cannot be consulted by its members, nor does it expose one person's work to another.
Can an area's memory be deleted?
Yes. The company's administrator can delete an area's memory. From that moment on, NiuCore rebuilds it from the team's subsequent work.
What happens when a user belongs to several areas?
Recommendations are specific to each area. A user's context in one area is not shared with their other areas: what they do in one does not feed the memory or the recommendations of the other.